Lead Shop Assistant

Bit Town Indonesia · 📍 Singkawang, Kalimantan Barat · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
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Bit Town Indonesia is seeking a dynamic and experienced Lead Shop Assistant to join our team in Singkawang, Kalimantan Barat. In this role, you will be responsible for managing and supervising our shop operations, ensuring high levels of customer satisfaction and sales performance.

If you are passionate about retail and have a strong leadership background, we would love to hear from you. This is an excellent opportunity to grow your career in a vibrant and growing retail environment.

We offer a competitive salary and benefits package, along with opportunities for professional development and advancement.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Manage and supervise daily shop operations to ensure smooth and efficient service delivery.
  • Train and develop junior staff to enhance their skills and performance.
  • Monitor and maintain inventory levels to ensure optimal stock availability.
  • Handle customer inquiries and complaints, ensuring high levels of customer satisfaction.
  • Collaborate with the marketing team to promote sales and special offers.
  • Ensure compliance with company policies and procedures.
  • Assist in the preparation of weekly and monthly reports on sales and shop performance.
  • Lead team meetings and provide feedback to improve team performance.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Minimum 3 years of experience in a retail or shop assistant role.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in using retail management software.
  • Ability to work well under pressure and meet tight deadlines.
  • Good knowledge of Indonesian language and local market trends.
  • Bachelor's degree in Business Administration, Retail Management, or a related field is a plus.
  • Previous experience in supervisory or managerial roles is a plus.

    • 🛠️ Keahlian

    LeadershipManagementRetail SoftwareCommunicationCustomer ServiceInventory ManagementTeam DevelopmentReport Preparation
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