E-Commerce Operations Executive

Join Cactus Life Sdn Bhd as an E-Commerce Operations Executive and play a pivotal role in driving our online retail success in the vibrant Bali market. Based in Canggu, you will oversee end-to-end e-commerce operations, ensuring seamless order processing, inventory management, and customer service. This is your chance to be part of a growing company that values innovation and customer satisfaction.

As an E-Commerce Operations Executive, you will be responsible for managing our online storefront on Shopify, handling daily operations, and ensuring that our customers receive the best possible shopping experience. You will work closely with our marketing team to drive sales and with our logistics partners to ensure timely delivery. This role offers a unique opportunity to work in a dynamic and fast-paced environment, with the chance to grow and develop your career within a supportive and collaborative team.

📋 Tanggung Jawab Pekerjaan

• Oversee end-to-end e-commerce operations including order processing, inventory management, and customer service.
• Manage the Shopify storefront, ensuring it is user-friendly and optimized for sales.
• Work with the marketing team to drive online sales and promotions.
• Collaborate with logistics partners to ensure timely and accurate delivery of orders.
• Analyze sales data to identify trends and opportunities for improvement.
• Provide excellent customer service, resolving any issues that arise promptly and professionally.
• Stay up-to-date with the latest e-commerce trends and best practices.
• Contribute to the development of e-commerce strategies and initiatives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 3 years of experience in e-commerce operations or a similar role.
• Proven experience with Shopify or other e-commerce platforms.
• Strong understanding of inventory management and logistics.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Fluency in English, both written and spoken.

🛠️ Keahlian

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